Yet another one of those evil scam calls. This time, it was a fake BT Service Call. Thankfully my client didn’t hand over any quids or details, but the scammer locked the computer with a hidden password & encrypted all of his files, when he ended the call.
Very malicious!
It took a while to extract & de-crypt all those gigabytes, but thankfully everything important was recovered…Phew!
Full re-install of windows & scan of the recovered files, and we’re done.
Malicious is right! 😡 It’s a reminder that these scammers don’t just want your money; they want to cause chaos. I’m just glad we could recover the important stuff this time.
If you’re ever unsure about a ‘service call,’ just hang up. If you need a hand securing your tech or want a quick check-up, give me a shout or swing by the counter. 🏢🛡️